BPCM - Business Process and Case Management

Short description

The course has the following contents:

Key concepts in the areas of business processes and workflow
Different perspectives of business processes
Modeling of business processes
How to choose a modeling methodology (technology / language) that is suitable for a particular project
Business Process Support (BPS) system
Workflow-based BPS vs. Case Management / Adaptive Case Management (CM / ACM) system
Executable business process models and tools
Traditional vs. Agile business process development

After the course the student should be able to:

Explain and apply the terminology, principles and theories in the areas of business processes and case management and Business Process Support system
Choose a method for modeling of business processes that are suitable for a given business process and set general requirements for the computer-based system designed to support this process
Build an executable model of a business process that can be used to set detailed requirements for a computer-based system to support this process

The course is given as a distance course. The course is given in english.