Managing Systems for Organizations, People and IT
90 hp Computer and Systems Sciences
The course gives an introduction to modern and alternative approaches to organizations, systems development, cognition and learning. At the same time this course represents a deepening in systems theory.
The overall aim of the course is to give the student tools to study, diagnose and change organizations by using IT. This demands for an understanding of how IT is used in organizations and by decision makers, and also, in what way people work and coordinate their actions, behave, make decisions and learn.
After completing the course, the student should be able to: - apply systems thinking to organizations - diagnose an organization's viability by using a systemic model - adopt a holistic view of information and communication technology in business - model and diagnose business processes based on principles for coordination and communication - compare different approaches to process thinking - distinguish important characteristics and challenges of online communities for learning and support, and the applications in the area of e-health - reflect on the use of systems theory in understanding and managing learning in organizations - characterize and explain the role of an IT-manager
The basic idea is to give systems scientists and students from other IT-programs an academic framework that will help them develop an organizational perspective on their technical knowledge. In the course, we discuss what IT has done and is doing for organizations and people. Organizational and process theories, cognition, learning, e-health, management in general and IT-management in particular are dealt with during the course. Approaches and methods for diagnosing organizations and processes are part of the course. Systems theory is applied in various ways in business and social contexts.