= SERDES - Citizen Centric Service Design and IT Architecture = == Requirements == 60 hp computer and systems sciences (or equivalent) == Short description == * Theories of community service, service orientation and service design * Use of concepts and the ability to analyze the services of a business * Methods for user-centric service design * Business models as a basis for designing services and IT systems in public administration. * Platforms and Tools for e-government and e-services * IT architectures in public administration * IT system types and integration solutions in public administration == Aim == After the course the student should be able to: * Explain the central concepts of service orientation centered design, service design, IT architecture and systems integration * Apply methods based on business models for the design of services and IT systems * Compare and evaluate alternative IT architectures and detailed types of systems and integration solutions == Syllabus == == Outline == The course is given as a distance course. The course is given in english.