Global Challenges and Solutions in IT Business I

Application Development and Maintenance using world-wide IT resources

Link to course web page: Course web

Requirements

60 hp Computer and Systems Sciences

Aim

Reality meets academy in the two courses developed by IBM, Tieto, Logica, Accenture and DSV. There are several reasons for this unique partnership between these companies, competing on the same market every day, and DSV. One is that almost all Application Development (AD) and Application Maintenance (AM) are done globally with a blend of on-shore, near-shore and offshore resources. Therefore, it is important for DSV and the companies that students entering the job market have a clear understanding of how it is “out there”. This shortens the gap from being a student to becoming a productive coworker. Another reason is to give the students an understanding of the complexity and challenges between theories and operational business.

This first course, “Global Challenges and Solutions in IT Business 1 - Application Development and Maintenance using world-wide IT resources”, will take you through the whole journey from customers considering using world-wide IT resources to the “Steady State” of maintaining an application portfolio.

In the first lecture you will meet IBM and Tieto for the first, but not for the last time, in this course. Two senior AD/AM managers will, together with an associated professor from DSV, introduce you to “reality”. The seven lectures to follow will be given by a team of AD/AM experts from IBM. Then, Tieto will continue guiding you through your global AD/AM journey in six further lectures. Needless to say, DSV provides you with the academic resources to critically evaluate real life business versus theories. Should you find gaps between the operational AD/AM and the theories, all you need to do is ask: the people who know will be there for you.

Syllabus

The course focuses on:

• Decrease costs, increase flexibility of services to clients, and add value.
• Realize flexibility in addressing rapidly changing business conditions.
• Apply proven methodologies and processes to help improve the overall quality of Application Development and Application Maintenance.
• Make tactical workload adjustments in order to keep high-value employees focused on strategic initiatives.
• Increase the productivity and efficiency of existing Application Development and Application Maintenance infrastructure.